Refunds are yours to decide
You set your own refund policy and issue refunds yourself from your Razorpay dashboard, then cancel the ticket in Evento to release the seat. There is no automatic self-service refund button for attendees yet.
Check-in needs a connection
The scanner verifies each ticket against the server, so the phone at the gate needs working mobile data. If your venue has no signal, plan for it — download your attendee list beforehand as a fallback.
Discount codes are not built yet
If you need promotional pricing, create a separate ticket type at the lower price and share that link with the people it is meant for.
One event at a time
Recurring events do not repeat automatically yet. A weekly run club creates each week's event, which takes about a minute.